outlook crashes when opening surface pro

DOWNLOAD: DisplayLink Installation Cleaner (8.0.(Keep holding it until message appears), or Click Start, In the Search or Run box, type outlook.exe /safe and press Enter. To start in Safe Mode, you can hold down the CTRL key when opening Outlook. Note: Make sure you’re not using other docks before removing DisplayLink drivers. Try and open Outlook in Safe Mode Try and open Outlook in Safe Mode. Remove the DisplayLink drivers by running the DisplayLink cleaner ( click here). Uncheck that box if you’ve been having crashes and that may fix your issues.Īlso, if you have DisplayLink drivers installed, there is a known bug with these drivers that will cause Outlook 2013/2016 to crash. If you look in FILE – OPTIONS, then click “Advanced” and scroll down the dialog box for a bit, you’ll see an entry there called “Display” with a checkbox value of, “ Disable hardware graphics acceleration”.

I don’t know if it’s the firmware or the device drivers. Recently, I think there have been issues with the Intel Core series 6th generation Skylake CPUs where the integrated graphics acceleration/GPU has been a little buggy.

Outlook has an Advanced setting in Options (in 2010, 2013 & 2016, I believe) that by default, takes advantage of your workstation’s GPU hardware. If you are having issues with Outlook crashing on your Surface (in my case, it was on a Surface Book, but I’m told this also applies to Surface Pro 4 and possibly other PCs), try disabling hardware graphics acceleration” within Outlook.ĭISABLE OUTLOOK HARDWARE GRAPHICS ACCELERATION

Outlook crashes when opening surface pro